You never have to ask where your serve is
Every job has a tracking page that fills in as the work happens. This is what is on it, and when.
The moment you order
You get a job number and a tracking page. Your brief goes to the desk.
When a server takes it
You see their name and the time the first attempt is due by.
At every attempt
Within seconds: the time, the GPS location read from the server's phone, a photo of the door and their note.
If it does not land
You choose. Approve another attempt for $75, or stop and receive an affidavit of attempts.
When it is served
Both affidavits are commissioned and on your page within 24 hours.
What makes the record hold up
Location from the device
The coordinates are read from the server's phone at the door. They cannot be typed in, edited or back dated.
A photo at every visit
Of the door or the building, taken from where the server stood. Never of a person's face.
Facts tapped, not remembered
How the person was identified and what was seen are recorded at the door, and your affidavit is prepared and sworn from that record.
Every other service runs the same way
A court filing, a retrieval, an apostille and a notarization each have their own stages, on the same tracking page, with the same rule: any cost beyond the price you paid is shown to you and approved by you first.